FAQ

Customer Service FAQs

How do I place an order?

Order Online by selecting products on this website. You can place your order anytime directly by selecting the products you wish to purchase and following through to check out. Once you have placed an order you will receive a confirmation by email. Billing and credit card information must be accurate to receive order confirmation .

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How quickly can I receive my order?

Orders are shipped next working day for most orders. Delivery time vary according to your location but on average it takes 4 to 7 days.

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Does TreatShop have any specials?

On occasion TreatShop will have promotional offerings. Please visit the website often to take advantage of any specials we may have.

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Do You accept international orders?

We do accept international orders, but purchaser will be responsible to pay any tax and/or duty required.

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What is TreatShop’s return policy?

If you are not completely satisfied with your TreatShop product(s) you can return your order against refund of the product(s) price. However all shipping charges will be incurred by yourself. The product(s) must be properly packaged in its original packaging and returned in like new condition, and you will be responsible for all costs associated with returning your products. Upon receipt, your products will be immediately inspected. In the event there are any damages you will be contacted by TreatShop’s Customer Assistance concerning the allowable amount of your refund. Your refund will be processed within approximately 15 days from the date that the product(s) is/are received at our facility.

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How will my order ship?

We ship to around 200 countries worldwide through Maltapost. Rates vary according to zone & country. Shipping rates are automatically calculated by TreatShop.net prior to checkout Back to Top Company Registered Office CARM Co Ltd Crest View 2A – Triq is- Saghtar Mellieha – MLH2206 Malta EU

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Does TreatShop have a physical retail outlet? YES, Woman 2000 Wellness Centre – Misrah 7ta’Gunju Hamrun Malta Tel: ++356 21224822 Web: www.woman2000.net

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